What We Do “In a Nutshell”
COCo’s mission is to support the health and well-being of community organizations in Quebec.
To achieve this, we provide facilitation, training, coaching, conflict mediation, and technology and communications support to single organizations. We do so by using a made-to-measure, participatory, popular education approach to organizational development.
How Can We Help Your Organization?
COCo helps organizations with a wide variety of topics, such as:
- Board of Directors
- Strategic planning
- Social media and communications
- Roles and responsibilities
- Human resources
- Websites and databases
- Productivity tools
- Anti-racism and anti-oppression training
- Burnout and staff well being
- Annual General Meetings
If your organization is looking for accompaniment on these topics or others, give us a call to get started.
We believe that the support we offer to community organizations should be custom made. Each organization has unique needs and ways of working. In practice, this means that our first step will always be to talk with you and your organization to discuss your situation, your needs, and which strategies might be most appropriate for moving your organization forward.
As a result, the services we offer range from one 3-hour training workshop, to several facilitation sessions over several months, to a year-long coaching relationship. Our services are offered on a sliding scale based on the annual budget of your organizations.
COCo is committed to collaboration and accompaniment with the organizations we support. When we are ‘walking with’ an organization, we prioritize capacity building, and supporting deep organizational change, over technical or expert-based consulting. Put more bluntly, this means we will rarely tell you what to do, but rather accompany your organization through a process of change or transformation. We are facilitators, more than we are experts.
We are also committed to anti-oppression internally, and strive to be an advocate for anti-oppression within the Quebec community sector. We strive to dismantle systemic oppression through our own practices and services. We are committed to creating leadership opportunities for grassroots organizations and marginalized communities within COCo and within the sector, because we believe that those most affected by problems are key to the best solutions.
We believe that creativity, fun, and an appreciative approach help organizations overcome challenges and discover new ways of being. We integrate play, creative-methods, and experimentation into our work.
Facilitation is about helping a group move towards a goal. It means “to make easier”. We use this approach when a community group needs supporting having a difficult or complex conversation because it can help grease the wheels and foster creativity, healthy practices, and strong group work.
Training is about helping a group acquire skills or knowledge they didn’t have before. We use training regularly for topics like board training, financial training, or social media training. Sometimes, groups need to “level up” their skills and competencies, and if the skill in question is in our wheelhouse, we are happy to share!
Coaching is a dynamic and participative process that involves working primarily with individuals to help maximize their potential or work on a challenging issue in their professional life. Our coaches can help clients identify obstacles and find concrete improvement in their role.
Whether it be between staff and board, between two employees or between employee and client, disputes that arise in an organizational context can be major stumbling blocks for organizations. Conflict mediation can support a satisfying resolution for all parties.
Technology and Communications
From websites to databases to communication planning, our team loves supporting organizations in implementing tech solutions that amplify their voice and their impact.
COCo regularly conducts research projects on different issues affecting the nonprofit sector, and particularly about how systemic oppression impacts community groups. The results of this research are available for free.