“I enjoyed reading your newsletter—they are always informative, but I particularly like this recent one about making one’s non-profit an agreeable place to work as the suggestions were well-thought out and dealt with issues often overlooked by most organizations, profit and non-profit alike, such as workers having non-visible challenges, and observing celebrations not always included in statutory holidays. The first I became aware of as a counsellor; the second I noticed as a child at elementary school where some of my friends practised different faiths.” —Kathleen, Volunteer West Island