Position Type: Full-Time (35 hours per week)
Start Date; Monday, Jan 29
The Atwater Library and Computer Centre (the Library) is a not-for-profit, independent organization with charitable status that operates a vibrant community centre in Montreal’s downtown west. With a mission to foster learning and contribute to community development, the organization specializes in English-language activities and welcomes everyone.
The Library operates a 12-station public access computer centre, a 9-station computer classroom for private and group computer instruction, and a free wireless network on the premises. The Library’s Digital Literacy Project, launched in 2007, engages a diversity of individuals and community groups in a variety of media creation, including blogging, audio, video, and digital photos.
The IT Manager’s primary job is to:
Maintain a small network of 30+ workstations, two servers (Windows 2012) and wireless access.
Ensure the smooth day-to-day operation of the Computer Centre staffed by a team of 20+ volunteers of varying computer skill levels.
Recruit, train and supervise volunteers.
Required Technical Skills and Knowledge
Hardware and software troubleshooting and maintenance.
MySQL, cPanel and backups.
CMS (WordPress), HTML
Basic Windows server administration: active directory and backups.
Basic PHP programming, MySQL connectivity – an asset.
Excellent customer service and people skills including dealing with people from different cultural and linguistic backgrounds.
Initiative and ability to work independently.
Interest in or experience working with community organizations.
English (fluent oral and written) and conversational French.
Providing technical support to staff, volunteers, and patrons.
System and Network administration on workstations and servers (installation and configuration, backups, updates, network design and documentation, troubleshooting, etc.).
Recruiting, training and supervising Computer Centre volunteers.
Website updating, maintenance and statistics.
Filling in when there is no volunteer at the Computer Centre volunteer help desk.
Audio recording and editing for the Atwater Poetry Project.
Maintaining the e-newsletter subscription list and sending e-newsletters weekly.
Designing new computer/digital device courses and course materials in conjunction with instructors, as needed.
Attending staff meetings.
Sharing with other staff routine tasks such as opening and closing the building, serving the public everywhere in the building, answering the phone, giving support to volunteers, administering cash boxes, washing dishes, keeping the work area clean and tidy, ensuring the building is well maintained, hosting events and volunteer parties.
Remuneration: $17 per hour, 35 hours per week.
Work Schedule: Monday through Friday, 10 am to 6 pm with one (unpaid) hour for lunch.
Short-listed candidates will be interviewed on January 25 and 26.
Apply via email firstname.lastname@example.org with the subject heading “IT Manager Job Application.”