We’ve been sifting through resources created for community workers during COVID-19 (there are a LOT!), and this is one of the stronger ones we found. It was created by UNICEF alongside the World Health Organization. The key question in this document is:
What happens when people have too much information about a problem that makes it difficult to identify a solution?
This set of tips and discussion points for community workers during COVID-19 covers:
- how to engage with the people you are supporting
- asking good questions
- basic information about the virus
- Frequently Asked Questions
The document (which is short, don’t worry!) lays out a lot of what will be the instincts of most community workers anyways – but in this trying time, it can be helpful to have some clear pathways through very difficult conversations.